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crisis management 4 Useful Tips for Businesses on Effective Crisis Management

For businesses, maintaining a positive image and reputation matters, at times simple mistakes can cause serious damage to a company’s brand name. This is especially true in the current digital era where customer expectations are high. Facing a crisis is inevitable for all sorts of businesses. Every business experiences crises in one form or the […]

handaling online customers How to Handle Different Kinds of Customers Online

You are likely to come across different types of customers while selling online. In order to deliver great service experience and build a strong customer base, your support team should change their approach while talking to different customers. Catering to the needs of customers involves understanding their expectations and offering them the right kind of […]

Generate More Leads Online 3 Tips for Generating More Leads Online

For any business, getting new customers is as important as retaining old ones. Think about the number of people who visit your website on a daily basis. More than half of them are likely to never come back or try to interact with you regarding your products and services. This is why it is imperative […]

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