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Support Agent 5 Essential Skills Every Customer Support Agent Should Have

Your customer support team has to interact with different kinds of customers and often come across challenging service situations. They have to be proactive when it comes to addressing queries or resolving issues. There are certain skills that your support agents need in order to create a satisfying service experience. You need to have a […]

independence day How Businesses Can Sell More this 4th of July

For many customers, 4th of July holiday is a great time to shop as several stores offer sales. While giving discounts and deals is one of the best ways for a business to attract more customers this independence day, focus on developing a comprehensive strategy to reach out to potential shoppers in unconventional ways. Step […]

Sales Techniques 5 Psychological Triggers that Can Help You Sell More

Influencing the decisions of your target customers depends primarily on how well you understand them and their needs. While every customer you come across is different, the emotional triggers for most people are essentially the same. If you want to persuade your target audience you need to identify what is important to them. Humans are […]

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