customer support

Email Marketing Campaign a Success How to Make Your Email Marketing Campaign a Success

Achieving engagement and getting leads through email marketing campaigns is quite challenging for marketers. However, paying attention to the factors that make an email campaign effective would help you get desired results. For instance, a confusing subject line or dull first few lines of your email marketing campaign can be the reasons for not attracting […]

New Brand Tips to Successfully Launch Your New Brand

Building a brand from scratch is particularly challenging in today’s competitive business environment. While the idea of “something new” is bound to be appealing, there are numerous factors that make a startup plummet. To make your new brand a raving success that reaches your target audience and makes its way into their list of “must-haves”, […]

Support Agent 5 Essential Skills Every Customer Support Agent Should Have

Your customer support team has to interact with different kinds of customers and often come across challenging service situations. They have to be proactive when it comes to addressing queries or resolving issues. There are certain skills that your support agents need in order to create a satisfying service experience. You need to have a […]

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