customer support

Content Marketing The Emerging Trends of Content Marketing

Midway through the third quarter of 2016, the trends of content marketing for the coming year have already been predicted. Strategists around the world have weighed in on the statistics to conclude how drastically consumer behavior has changed in such a short time. To follow the latest techniques, businesses will have to come up with […]

remarkable live chat experience 5 Steps for Creating a Remarkable Live Chat Experience for Your Visitors

Just having live chat on your website is not enough for quality customer support. You need to make sure that chat agents are delivering value to visitors by timely addressing their queries and efficiently resolving issues. Paying attention to factors that count for a gratifying chat experience would help you land more customers. Make sure […]

Selling Online 4 Essentials of Selling Online

Selling online can be tricky, owing to the increased expectations of customers, competition and the constraints that online businesses face while reaching out to the target audience. In order to master the art of selling online and making your ecommerce business grow, you have to understand the essential elements that will help you convert leads […]

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