Customer service

Maintain the quality od customer service 4 Top Ways to Maintain Consistency in Customer Service

Every business needs to understand the importance of offering consistent service. This will make customers feel that a business is reliable and a long term relationship can be built. A study by McKinsey & Company has found that a consistent customer experience across the entire customer journey will increase customer satisfaction, build trust and boost loyalty. Companies […]

Attract More Customers This Holiday Season How to Attract More Customers this Holiday Season

Holiday season is one of the busiest and most profitable time for majority of businesses. Everyone wants to celebrate and give each other meaningful gifts.

do you know about your customers How to Avoid Disappointing Your Customers

Building strong customer relationships is essential for success in business. While it makes good business sense to avoid the words “No, I’m afraid we cannot…” it is even more critical to avoid promising too much and then being unable to deliver, which has proven to be infinitely more damaging to the credibility of companies and […]

Archives