Building a brand from scratch is particularly challenging in today’s competitive business environment. While the idea of “something new” is bound to be appealing, there are numerous factors that make a startup plummet. To make your new brand a raving success that reaches your target audience and makes its way into their list of “must-haves”, […]
Effective problem solving is vital for delivering great service experience. Customers who get in touch with a business regarding an issue want an instant solution to their problem. While there are conventional ways to solve customer service problems, most of them are time consuming and involve a lot of paperwork which results in customers getting […]