benefits of live chat

live chat for hrm How Live Chat Can Be Useful For Human Resource Management

One of the most important responsibilities of every organization’s human resource department is to find the best candidates with the required skills and experience for a job. It is a time-consuming process for recruiters as it involves advertising vacancies, reviewing applications, scheduling interviews and selecting suitable applicants. Candidates prefer making use of companies’ websites instead […]

tourist Benefits of Live Chat for the Tourism Industry

With the increasing demand for high quality travel experiences, the tourism industry needs to offer better services and travel packages to vacationers. Most travelers’ today search for deals and packages online. Taking this into consideration, travel firms need to enhance their online presence using live chat. With the help of live chat service support, businesses […]

5 Reasons Why Live Chat is Essential for Your Business [Infographic]

Every year businesses all over the world lose billions of dollars just because of poor customer service. The 2011 Right Now Customer Experience Impact Report revealed that 89 % of the customers switched to a competitor after having a poor customer experience. However, with the Live Chat solution, businesses can improve the quality of customer […]

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