involve

LiveAdmins Involve allows your specialist to be a part of the conversation. The moment there’s a query that requires your sales expert’s assistance, your sales team can quickly take over the chat from the chat agents and respond. Provide assistance when you need to, enabling you to get involved with real-time chats on your website, creating a more personalized experience.

Enhanced
Problem Solving

Enables multiple agents to collaborate in real-time to provide more effective and accurate solutions to customer inquiries.

Specialized Support

Allows agents to involve experts for specific queries, ensuring visitors receive the most knowledgeable assistance available.

Reduced
Response Time

Facilitates quicker resolutions by consulting with team members without having to transfer the chat

Consistent
Customer Experience

Maintains a seamless experience for the visitors, as they can interact with various agents without being redirected.

Improved Team
Communication

Encourages team collaboration and knowledge sharing, helping to build a more informed and cohesive support team.

Transform Your
Customer Engagement,
Get Started Now!

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877 771-6067

Headquarters. 205 North Michigan Avenue
Suite 810, Chicago, IL 60601

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