Live chat Blog

live chat for online shopping website How to Reduce Shopping Cart Abandonment on Your Website

Worried about the increased shopping cart abandonment rate on your website? Are you being left by your online customers? Quite a few entrepreneurs and online businesses are concerned about this problem and unsure on how to tackle it. Businesses frequently wonder if this abandonment can be curtailed and if so, then how? Firms need to […]

automotive industry How Can the Automotive Industry Benefit from Live Chat?

The advent and popularity of the internet has made access to information much easier. Just like all other industries, businesses in the automobile industry are increasingly strengthening their online presence and exploring new methodologies to boost their sales. Having a strong digital presence has also made it easier for potential customers to look up and […]

live chat tool for real estate Live Chat- An Essential Tool for Real Estate Industry

Real estate buyers are often looking for real-time customer support to get answers to any issues or queries they might have while searching for property on the website. Real estate customers ask various questions which may include affordability, upfront payment, guidance regarding the property investment, monthly or annual payments, mortgages and much more. All these […]

Customer Service Increasing Online Sales through Excellent Customer Service

It is an established fact that the success of any business depends on the loyalty of its customers. But how can an online business make sure that a new customer is converted to a loyal and returning customer? Besides offering discounts and constantly improving the quality of your products, the way in which you deliver […]

Tips Tips for Increasing Online Conversions

Customer conversion rate is an important index to measure online business performance. It basically shows how much of the traffic generated by a business is converted into customers. For an e-commerce website, the first phase to business optimization is creating sufficient traffic, i.e the visitors coming to your website. Online advertisement, web referrals and search […]