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live chat for business website How to Give a Competitive Edge to Your Business Website

Having an attention grabbing website plays a significant role in attracting prospective customers from around the globe. Whether you own a Real Estate business or a Digital Design house, a good website is likely to serve as an insignia of your business. There are several factors that SEO and IT experts suggest while creating a […]

Florists can improve Customer Service How Florists can improve Customer Service this Valentine

Valentine’s Day is right around the corner and traditionally the most sought-after item that people send to each other is “flowers”. Online florists have made it quite convenient and hassle-free to deliver flowers in any part of the world. However, due to workload and fewer resources many online flower shops find it hard to meet […]

Top Customer Service Trends for 2015 [INFOGRAPHIC]

With the constant evolution in technology and customer behaviour, every year brings new challenges for businesses to meet customer expectations. In order to successfully meet the expectations of customers, businesses need to implement the latest customer service trends. So what are the factors which will impact customer service in 2015? Check out Our live chat […]

Business oppurtunity Cultivate Better Business Opportunities – Step into E-Commerce Industry

If you are one of those conventional businesses who have still not looked into the opportunity of selling your products online, you are not completely exploring your business potential. According to a report by Forbes, Wal-Mart which is the world’s largest retailer with over 10,000 physical stores across the world is spending a great deal […]

Customer service How Businesses Can Provide Proactive Customer Service

In order to provide a better overall customer experience, it is essential for businesses to proactively engage and interact with customers. It is important to anticipate the needs of the customers which indicate to them that your business cares and helps you in creating customer loyalty. Some of the ways in which businesses can provide […]