Live chat Blog

How to Promote your Brand using Social Media

Businesses can no longer ignore social media as it is constantly being used to promote products, engage online customers and strengthen brand image.

marketing How to Create Compelling Marketing Taglines

Customers come across hundreds of marketing messages every day, they pay attention only to those that grab their attention instantly. Brands with interesting taglines immediately attract the audience and hence it is important to create the right and impactful marketing slogans.

Storytelling How Storytelling can make your Marketing Campaign a Success

Conveying a message through a story always has a better chance of getting the attention of the audience. Using stories that educate and entertain your prospective customers would engage and compel them into checking out what you’re offering.

Live Chat Agent 3 Things Live Chat Agents Should Never do

Live Chat is being used by businesses to connect with online visitors, ensure better lead generation and more ROI. Live chat agents can help a business build stronger relationships with online visitors by enhancing their experience.

customer experience Tips on Reinventing Your Online Customer Experience

One of the biggest challenges that online retailers face these days is low customer retention rate. Many customers leave a business because of inconsistent service, poor support; lack of information available on a shopping website or not finding personalized offers suiting their needs.