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online goft shopping How Online Gift Stores Can Improve Visitor Experience

Online stores have made it convenient for customers to shop for items from the comfort of their homes. Ordering gifts online and getting them delivered to loved ones has now become easier than before. On special occasions, many customers order customized gifts online and have them sent to family and friends. With the growing number […]

online wedding store Benefits of Live Chat for Online Wedding Stores

The popularity of online wedding stores has grown over the years since they offer an array of wedding products and services, saving time and trouble that goes into visiting the vendors, dress designers, jewelers and florists. Although, online wedding stores have made it quite convenient for people to plan the big day with just a […]

Sales Strategy 4 Tips for Businesses to Improve their Online Presence and Boost Sales

If you are new to the world of business, building and strengthening your online presence and increasing sales can be challenging and frustrating, apart from it being very time consuming. It can be challenging because it is simply not an easy task and it requires a lot of focus and attention until you get the […]

How Using Live Chat Support Results in Happier Customers [Infographic]

Customers value the businesses which offer a differentiating customer experience. Since the point of entry in an e-store till the departure, for customers the most appealing thing is how they are treated by the CSRs. The shopping experience on an e-store is only rated good when the arrival of customers is acknowledged and they are […]

live chat experience 3 Tips for Optimizing Live Chat Experience for Your Customers

With the advancements in technology, online customers are becoming more and more demanding with every passing day. This is the reason why eCommerce entrepreneurs are faced with the challenge of making their websites more appealing for modern day customers. While several factors are important, customer service remains the primary element impacting the reputation of the […]