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live chat for hospitality industry How Live Chat can Help Hospitality Industry with Customer Retention

If you are working in the hospitality industry, customer satisfaction and providing stellar customer service should be your top priority. For hotels and resorts, offering proactive customer support is essential for retaining customers. Having a functional website and utilizing efficient channels of customer communication can play a significant role in enhancing customer satisfaction levels. Using […]

tips for small business 5 Tips for Starting a Small Business

Launching a new business venture requires optimism and dedication along with resources. Being a small business owner you have to prepare yourself for marketing challenges and competition from the start. A small business can grow rapidly if it focuses on creating a powerful brand image and studies the target audience to offer personalized service. While […]

attract and retain online customers 4 Effective Techniques to Attract and Retain More Customers

In order to increase revenue, it is vital for online businesses to devise strategies that will encourage clients to purchase their good and services.  To do so effectively, you need to understand the needs of your clients and develop persuasive techniques to attract them. Have a look at the following techniques that will enable you […]

Marketing via live chat 4 Smart Marketing Ideas for Entrepreneurs

Designing a marketing campaign requires meticulous planning. If you are an entrepreneur, you need to look out for marketing techniques that are effective and unique. The first step is to study your target audience carefully. This would give you a better idea on what marketing channels you should utilize and the resources required to run […]

strong relationship with customers Tips for Building a Strong Relationship with Your Online Customers

Strong and lasting customer relationships are a key differentiator for the success of any business. Dealing with customers online and earning their trust may turn out to be a tricky task but once you build a trustworthy relationship with these customers, they will spread positive word about your business on all online media portals. Therefore, […]