Customer Service
4 Ways to Implement a Customer-Friendly Culture
Whether you are a startup or a large scale business, you will have to implement a customer-friendly culture within your company. This is necessary to help you create more meaningful and stronger relationships with your customers in order to grow your business. A customer-friendly culture can be achieved by being open, projecting positive gestures and […]
3 Basic Steps to Deliver Your Brand Promise
‘Actions speak louder than words’ holds true when it comes to delivering brand promises to your customers. Creating a strong brand is more than just a flashy logo or a catchy slogan. It is a promise, a commitment that you make with your consumers. Everything that a brand believes in and acts on, and every […]
How to Use Design Thinking for Your Business
Design thinking is a process wherein creative strategies are deployed to find the best possible solution meticulously picked from potential resolutions. Though coined as a design term, it has extensive application in scenarios that involve identifying an issue and coming up with solutions. In recent times, design thinking has been adopted by businesses as their […]
4 Ideas to Offer More Personalized Service to Customers
In order to ensure customer retention, businesses need to engage customers better by offering more personalized solutions and services to them. In this regard, analyzing data and utilizing it to provide more tailored service is important to increase business profitability in the future. When it comes to data, it must be used sensibly and in […]
How To Get Customers To Say ‘Yes’?
Yes, you deserve a raise. Yes, I will make a donation to your cause. Yes, you can take the day off. Wouldn’t it be marvelous to get a positive response to everything? As unrealistic as it may sound, there is a way to get to hear those three magic letters. Many of us equate the […]
