Customer Service
Tips for Building a Strong Relationship with Your Online Customers
Strong and lasting customer relationships are a key differentiator for the success of any business. Dealing with customers online and earning their trust may turn out to be a tricky task but once you build a trustworthy relationship with these customers, they will spread positive word about your business on all online media portals. Therefore, […]
4 Tips on How to Effectively Engage Your Online Customers
Customers living in the digital era expect businesses to provide them with convenient and exceptional online services. Along with providing great service, businesses also need to effectively engage customers in order to sell their products to them. Connecting and communicating efficiently through digital mediums is an art which helps companies retain more customers. So how […]
5 Steps for Launching a PR Campaign for Your New Business
A well planned marketing strategy is an important aspect that new businesses focus upon. While this is essential for a new company, a well-thought out public relations plan can help your new business grow by fostering goodwill with prospective customers. Designing a PR campaign involves a combination of various activities, for instance using media effectively […]
Customers value the businesses which offer a differentiating customer experience. Since the point of entry in an e-store till the departure, for customers the most appealing thing is how they are treated by the CSRs. The shopping experience on an e-store is only rated good when the arrival of customers is acknowledged and they are […]
5 Tips for Businesses to Turn Website Visitors into Customers
Looking for ways to turn web surfers into paying customers? Do you have a limited online advertising and marketing budget? You can turn your website visitors into customers by focusing on building a strong relationship with them over time. While this may seem like a puzzling and time consuming endeavor, you can use proactive communication […]