Customer Service
4 Key Benefits of Using Business Intelligence Tools
Business Intelligence is a technology driven process where raw data is converted into useful information through different tools and software applications. The usage of Business Intelligence tools enable insight on data and information, allowing businesses to make that information highly useful, as well as actionable. According to a Gartner report, the total spending on business […]
How to Handle Different Kinds of Customers Online
You are likely to come across different types of customers while selling online. In order to deliver great service experience and build a strong customer base, your support team should change their approach while talking to different customers. Catering to the needs of customers involves understanding their expectations and offering them the right kind of […]
3 Vital Characteristics to Look for in a Salesperson
Having a strong sales team on board is directly related to the growth and success of a business. No matter how great your product is, without a team of assertive, confident, persistent and dedicated salespeople, your business will not witness growth beyond a certain point. The most successful salespeople are enthusiastic and have a positive […]
5 Tips to Devise an Effective Online Customer Acquisition Strategy
Acquiring new customers requires a well-planned strategy in order to apply efforts in the right direction. Before designing your online customer acquisition strategy, ask yourself these questions: is your product/service ready to cater to needs of new customers? Do you have a reliable online support system to facilitate new users? Will the experience be good […]
3 Tips for Generating More Leads Online
For any business, getting new customers is as important as retaining old ones. Think about the number of people who visit your website on a daily basis. More than half of them are likely to never come back or try to interact with you regarding your products and services. This is why it is imperative […]
