The holiday season is here and like previous years, it is going to be extremely busy. While it can be difficult for customers to choose the perfect gift for their loved ones, it is even more difficult for customer service personnel to handle all the influx. The holiday season is a make or break time […]
Custom events The configuration of Custom Events is pretty much identical to recommended events. The only difference is that you will need to come up with your own event names. For example, if you want to track clicks on a call to action button, the name of the event can be any of these: Call_to_action […]