Multiple Content Streams Keeping Your Brand On-Point with Multiple Content Streams

What are the odds that a billboard advertisement will immediately convert someone walking down the street into a customer for a makeup brand? There are so many steps before they can make the purchase: find a store that sells that particular range of makeup, browse through the options, try out a few products, and eventually, […]

Angry Customers 5 Rituals for Communicating Effectively with Angry Customers

It isn’t always easy to help someone who is angry and frustrated. For those working in customer service, dealing with angry customers is an essential part of the job.  No one enjoys being in a situation where they are being yelled at. It takes a great amount of patience and professionalism to know how to […]

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