Just having live chat on your website is not enough for quality customer support. You need to make sure that chat agents are delivering value to visitors by timely addressing their queries and efficiently resolving issues. Paying attention to factors that count for a gratifying chat experience would help you land more customers. Make sure […]

Many customers look for a personalized relationship when they conduct business with an online company. Providing them with a human experience is essential to retain them. Live Chat Solutions offers a great solution to this, it adds to the customer experience, making the online visitor journey more exciting. Some of the important features that make […]