customer loyalty How to Utilize Live Chat to build Customer Loyalty

More and more businesses are turning to live chat for offering customer support since it enables them to instantly connect with online visitors. Live Chat offers a convenient and easy way for businesses to communicate and is available to customers on-the-go on their mobile devices. Every session handled successfully by chat agents will lay the […]

Behavioral Advertising Technique How Behavioral Advertising Can Benefit Your Online Business

One of the emerging trends of digital marketing is behavioral advertising, this is helping online businesses capture the attention of their target audience by offering them products they need and like. “Behavioral advertising is an impactful digital marketing technique that allows you to create targeted ads for your customers by utilizing their browsing information.” How […]

engage visitors Tips to Effectively Engage Visitors on Live Chat

Live chat helps in overcoming the distance between businesses and their online customers. As more and more people are becoming familiar with this medium of communication, they are increasingly adopting it as the preferred mode of customer support. Live chat agents form the frontline for businesses in handling visitors whenever they have a query. If […]

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