Jeremy BlackburnChief Operating Officer, CHBO

Live Chat has far exceeded any expectation we had envisioned when integrating their unique platform to our website. We are now going on our sixth year using their service. It’s like they are a part of the company now and they treat our customers the same way. Business would not be the same without them. […]

increase business refferals 3 Basics for Boosting Customer Referrals

Referrals are essential for the growth of a business. While existing customers are instrumental to the success of your business, your ability to create new customers will increase sales and drive higher profit margins. A study by Nielsen revealed that 84% of customers occasionally or always act on personal recommendations. Hence, businesses should harness the […]

we understand How Emotional Engagement Can Help Businesses Increase Sales

Many businesses undermine the importance of connecting emotionally with customers, their sales pitch is all about the benefits of the product/service rather than the motivation behind that purchase. If you want to convert visitors into repeat customers, concentrate your efforts towards creating an emotional connection with them. Start off with designing your website and digital […]