The success of any ecommerce business depends on effectively engaging customers for creating brand awareness and ultimately increasing sales. Customer engagement is all about building strong bonds with customers by providing personalized experiences. Recent trends in customer engagement include making recommendations based on customer profiling and creating value for customers. When engaging with customers, creating […]

Most businesses recognize the necessity to have an online presence to reach out to modern consumers. Whether this is for marketing their products or services, giving out information or providing customer service and support. When it comes to having an effective online presence and increasing engagement with customers, live chat for business is an essential […]