Frequently Asked Questions ( FAQS ):
What is the difference between a Web Greeter and Live Operator?
There is no difference at all. A Web Greeter is, in fact, a Live Operator on your website.
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What is a Live Greeter or Live Chat Operator?
A Live Greeter or Live Chat Operator is a highly skilled and professional web site Live Chat Support Services agent who greets, provides Live Customer Service and executes your sales scripts. He/She provides you with virtual business support and Live Customer Support, from a global contact center rather than your office.
By availing our WebGreeter and Live Chat Support Services you can have an online Customer Care Services representative on your web site, greeting your web visitors and generating leads for your business. All this, for only a fraction of the cost!
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Where is LiveAdmins LLC situated?
LiveAdmins LLC's head quarters is situated in Chicago, IL and the address is below:
500 N Michigan, Suite 300
Chicago, IL
60611
Our Global Operations teams are situated in various parts of Asia including Phillipines, Sri Lanka and Pakistan.
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What are your hours of Operation?
LiveAdmins LLC corporate office is open 9 AM to 5 PM CDT, Monday through Friday, where you can be in touch with us through our toll free number (877) 771-6067.
Our Live Chat Operators, however, are available 24/7, 365 days a year and are available by clicking on the Live Chat Button where our Live Chat Support would be more than happy to answer any of your questions or direct your inquiries.
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How do you provide this coverage?
We train a team of 3 to 5 Live Operators to monitor our web site 24/7. Likewise LiveAdmins LLC through our Live Chat Support Service, WebGreeter, provides 24/7, 365 days coverage through a team of Live Chat Operators.
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What services does LiveAdmins provide?
LiveAdmins LLC's core business since 2002 has been providing Live Chat Support Services through WebGreeter. In the last few years it has been providing Internet Marketing and Web Development services which are now branded as WG Web Solutions.
In the last two years LiveAdmins LLC has been developing its own Live Chat Software, dubbed "WG Live Chat Software" through our experience in using Live Chat as service providers.
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